Hospital Information System

SurgyOne: The AI Operating System for
Modern Hospitals

OPD, IPD, emergency, labs, pharmacy and billing on one shared patient record. FHIR-native, ABDM-ready and built for the way hospitals actually run.

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Inside SurgyOne: every module on one AI-native platform

How SurgyOne worksOne record for the whole hospital, powered by Agentic AI.
Agentic AI·Understands · Acts · Orchestrates
Outpatient

SurgyOPD

Every outpatient visit, from booking to follow-up.

Appointments & QueueClinical ConsultationePrescriptionsFollow-up & Care Plans
Inpatient

SurgyIPD

Admission to discharge on one ward board.

Admission & Bed ManagementClinical Rounds & NotesOrders & Care PlansDischarge Planning
Emergency

SurgyER

Fast triage and care when every minute counts.

Triage & Patient IntakeEmergency Care WorkflowOrders & InvestigationsAdmission / Discharge
Laboratory

SurgyLabs

Sample to signed report, connected to analyzers.

Test Orders & Sample TrackingAnalyzer IntegrationResults & ReportingQuality Control & Compliance
Pharmacy

SurgyPharmacy

Safe dispensing with live stock.

Prescription ProcessingInventory & Stock ManagementDispensing & Barcode ScanningDrug Interaction Alerts
Billing & Revenue

SurgyBilling

Every charge captured, every claim clean.

Charge Capture & InvoicingInsurance & TPA ProcessingPayments & ReconciliationFinancial Reports & Analytics
Unified Data & Workflow Platform·Shared by every module
Unified Patient RecordsAI Orchestration & AutomationWorkflow EngineSecurity & ComplianceAnalytics & Insights
Integrations·Connects to what you already run
Existing HIS/EHRMedical Devices & IoTLabs & Radiology EquipmentInsurance & TPAGovernment Platforms (ABDM, NHCX, NPHIES)Patient Apps & PortalsThird-party Systems (Accounting, HR)

What is SurgyOne?

SurgyOne is an agentic AI hospital management system (HIS/HMIS) with a built-in EHR and EMR, made for hospitals in India and the GCC. OPD, IPD, emergency, labs, pharmacy and billing run on one shared patient record, and AI agents work inside every module to prioritise care, capture charges and prepare claims for staff to approve.

Why AI-native, not an AI add-on

  • One record, full context. The AI reads the whole patient history, not a single screen.
  • Acts across departments. From ward rounds to billing, tasks move without re-entry.
  • Accountable by design. Every AI action is logged and approved by your team.
Problems Faced by Hospitals

Patient records split across systems

OPD, IPD, lab and pharmacy each hold a different version of the patient.

Duplicate data entry at every desk

Staff re-type the same details into registration, wards and billing.

No live view of beds and patient flow

ER, ward and discharge status lives on whiteboards and phone calls.

Charges lost between departments

Lab, pharmacy and ward charges miss the final bill and delay claims.

Features
One patient, one record

Clinical Care, Connected

OPD, IPD and emergency share one patient history, so every doctor and nurse sees the same record, from the first consult to the discharge summary.

SurgyOPD

Live queue, consult and e-prescription on one screen.

SurgyIPD

Patient charts, medication reconciliation and shift handover.

SurgyER bed board

Every emergency bed and patient status at a glance.

Shared patient history

One timeline across OPD, IPD, ER and investigations.

From order to result to dispense

Labs & Pharmacy, Built In

Orders from any department land in one lab worklist, and validated results flow straight into the patient record. Pharmacy dispenses safely, with verification and controlled-drug compliance by design.

SurgyLabs worklist

OPD, IPD and ER orders in one queue, tracked to report.

Results to history

Validated results appear for the doctor the moment they're signed.

Pharmacist verification

Unit-dose dispensing and antimicrobial stewardship.

NDPS & Schedule H

Controlled-drug registers and compliance built in.

Every charge captured

Billing & Claims, End to End

Charges from the ward, lab and pharmacy post to the bill as they happen. Outpatient and inpatient billing sit side by side, and finished bills go straight to SurgySettle for claims.

OP billing

OPD, labs and radiology charges on one bill.

IP billing

Running bills that update across the whole stay.

Claims via SurgySettle

Discharge to insurer-ready claim, no re-keying.

NHCX-ready

Built for India's National Health Claims Exchange.

Ask, don't search

Agentic AI in Every Module

One AI search bar sits at the top of OPD, IPD, ER, labs, pharmacy and billing. Ask a question, get an answer, and keep going in a full conversation without leaving the screen.

Search → answer → chat

Quick answers that open into a full conversation.

Analytics via SurgyInsights

Hospital-wide questions hand off to KPI dashboards.

SurgyScribe notes

Voice-to-notes straight into the OPD record.

Works in every module

The same search bar in OPD, IPD, ER, labs, pharmacy and billing.

Built for every team in the hospital

One platform, every department covered.

Doctors

The full patient history, orders and results in one place, with notes written by SurgyScribe.

Nursing

Charts, medication rounds and shift handover built around the ward, not the desk.

Lab & Pharmacy

One worklist for every order, with verification and compliance registers built in.

Leadership & Finance

Live occupancy, billing and claims across every department. Ask in plain English.

Hospital team reviewing standards
Standards & Compliance

Built on open standards, ready from day one.

A FHIR-native record with ABDM, DPDP and claims-exchange support built in, not bolted on at audit time.

FHIR R4ABDM M1–M4DPDP ActNHCXRole-based accessFull audit trailNABH-ready
Connected suite

SurgyScribe, SurgyCRM, SurgySettle and SurgyInsights, already connected.

Every Surgy product runs on the SurgyOne record. No integration project needed.

Talk to us

Talk to our team

See Surgy Health improve your hospital workflow.

Book a focused walkthrough tailored to your teams, priorities, and current systems.

Our Customers

Apollo ClinicAccord Superspeciality HospitalApex HospitalsAyushman HospitalBhagat HospitalMediversalDCDC Kidney CareRedcliffe LabsApex Kidney CareMotherland Women & Children HospitalAl Salam Hospitals

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FAQ

SurgyOne FAQs

What is a hospital information system, and does SurgyOne replace ours?

A hospital information system runs a hospital's core clinical and operational records: patient registration, consultations, admissions, orders, results, pharmacy and billing. SurgyOne is a full HIS and EHR, so yes, it can replace your current system. Hospitals that want to keep their existing HIS can still use the other Surgy products alongside it.

Which modules are included in SurgyOne?

SurgyOne covers OPD, IPD, emergency (SurgyER), laboratory (SurgyLabs), pharmacy and billing, all on one shared patient record. Specialty modules such as oncology and longevity care are also available. Everything runs in a single app, so moving between departments is a module switch, not a separate login.

Can we start with a few modules and add more later?

Yes. Most hospitals start with the core modules (OPD, labs and billing) and add IPD, emergency and pharmacy in phases. Every module shares one patient record, so adding one later doesn't mean re-implementing or migrating data again.

Is SurgyOne ABDM and FHIR compliant?

SurgyOne is built on a FHIR-native data model (FHIR R4) and designed for ABDM milestones M1–M4, including ABHA and health-record consent flows. Billing is built for NHCX, India's National Health Claims Exchange.

How does SurgyOne work with the other Surgy products?

SurgyScribe, SurgyCRM, SurgySettle, SurgyInsights, SurgyFrontdesk and SurgyLearn all run directly on the SurgyOne record. For example, SurgyScribe notes land in the OPD consult, finished IP bills go to SurgySettle for claims, and follow-ups go out through SurgyCRM.

How long does implementation take for a new facility?

It depends on the modules you start with, the number of sites and how much data needs migrating from your current system. We scope the rollout with you, go live in phases starting with the core modules, and include a training plan for every department.

How is patient data secured under the DPDP Act?

Data is tenant-isolated per hospital and encrypted in transit and at rest. Access is governed by role- and branch-scoped permissions, with a full audit trail of who viewed or changed a record. SurgyOne is built for India's Digital Personal Data Protection (DPDP) Act.

What is an agentic AI hospital information system?

An agentic AI hospital information system (HIS) is a hospital management system where AI agents don't just answer questions but take action inside the record: prioritising ward rounds, capturing charges, flagging claim risks and preparing discharge summaries for staff to approve. SurgyOne runs OPD, IPD, emergency, labs, pharmacy and billing on one patient record with agentic AI built into every module.

How is SurgyOne different from a traditional HIS with an AI add-on?

In a traditional HIS or EMR, AI is a separate tool bolted on top, so it only sees part of the data. SurgyOne was built AI-first: every module shares one record and one AI layer, so the assistant can read the full patient history, act across departments and keep a full audit trail of what it did.