AI-First Healthcare

Surgy Health is a healthcare technology company that provides six AI-first, seamless products for hospitals: SurgyLearn for staff training and NABH compliance, SurgyCRM for patient leads and journeys, SurgyFrontdesk as an AI front-desk voice agent, SurgyScribe for AI clinical documentation, SurgySettle for discharge-to-claim settlement, and SurgyInsights for conversational hospital analytics. Surgy Health is operated by Surgy Innovation Labs Private Limited, headquartered in Bengaluru, India, and serves hospitals across India and the GCC.

Surgy Health is used by multi-specialty hospital groups, dialysis networks, diagnostic chains and clinic chains across India and the GCC — including Mediversal Hospitals, DCDC Kidney Care, Al Salam Hospitals (Kuwait), Apollo Clinic, Bhagat Chandra Hospital, Apex Hospitals, Accord Superspeciality Hospital, Ayushman Hospital and Redcliffe Labs. More than 4,000 healthcare professionals use Surgy Health products.

No. Each product is sold and deployed independently, and most hospitals start with one — commonly SurgyLearn for accreditation training or SurgyCRM for patient lead management. Because the products share one data layer, adding a second product later needs no re-implementation: for example, SurgyScribe consultations can feed leads into SurgyCRM, and SurgyFrontdesk can run CRM follow-ups automatically.

Surgy Health does not replace a HIS or HMS. It provides independent, connected products that work alongside existing hospital systems. A HIS runs core hospital records such as EMR, billing, pharmacy, IPD and OT; Surgy Health supports what a HIS typically does not: patient acquisition and journeys, staff training and compliance evidence, clinical documentation, front-desk conversations, claim preparation and leadership analytics. Surgy Health connects to the existing HIS through APIs or scheduled data syncs, and hospitals without an integration can start on CSV/Excel uploads.

Surgy Health products are sold as annual subscriptions quoted per hospital after a short scoping call, priced on the products selected, number of sites, and user or volume tiers. There is no public per-seat price list because hospital deployments differ widely in branches, integrations and languages. Optional extras such as full whitelabelling (custom root domain, branded emails, brand-owned app listing) are scoped and priced separately during onboarding.

Implementation is scoped based on the data and integrations a hospital needs — it can take anywhere between 1 week and 2 months depending on the requirements, together with a user training plan. Surgy Health deliberately supports a CSV/Excel start mode for every product so a hospital is never blocked waiting on a multi-quarter HIS integration.

Yes. Data is tenant-isolated per hospital, encrypted in transit and at rest, and governed by role- and branch-scoped permissions with a full audit trail. Surgy Health is built for India's Digital Personal Data Protection (DPDP) Act and aligned with global healthcare data norms. In SurgyScribe, patient identifiers received from the EHR are never sent to third-party AI services, and enterprise AI accounts are configured for zero data retention; in SurgyInsights, a PII scanner blocks identifiers at ingest.

Surgy Health operates across India, the UAE, Saudi Arabia, Kuwait, Oman and Singapore. Patient- and staff-facing surfaces support English, Hindi and Arabic, SurgyScribe transcribes 89 languages, and SurgyLearn delivers the same course in multiple languages for multilingual workforces.

Yes. SurgyLearn maps staff training to NABH human-resource-management requirements and produces Excel and PDF evidence exports for accreditation, HR and board packs, including annual re-certification cycles. SurgyInsights ships 84 executable KPIs tagged to NABH and JCI, so quality metrics are computed continuously instead of being reconstructed at audit time.